E-mail Bart

Bart Garrison, CIC - I started my insurance career in 1985 and joined the High Country Agency in 2005 when my family and I moved to Ruidoso.  Believing that it is important to give back to the terrific community I belong to, I have served on numerous boards.  I am currently a member of the Ruidoso Rotary Club and serve as the President; First Assembly of God and serve as the New Mexico District Commander for Royal Rangers.  I truly enjoy Ruidoso and working with this terrific staff.

E-mail Kathy

Kathy Yeager, CIC (Manager) - My first job out of high school was working as a personal lines insurance underwriter.  Ten years and three children later, my husband and I made a decision to move to Ruidoso and raise our children in a “small town” environment.  I began my tenure at High Country Agency in 1994 and became a commercial account representative and producer.  In 2001 I earned my CIC (Certified Insurance Counselor) designation and have been working in the insurance industry since 1984.  The friendly and inclusive environment in Ruidoso has allowed me to jump right in and become involved in coaching soccer, serving on the Parks and Recreation Commission Board, and recently I graduated from Leadership Lincoln (Class of 2005-2006).

Donna Crandall, CISR (Personal Lines CSR) - My name is Donna Crandall and I have worked at High Country Agency since July of 2000.  I have 22 years experience working in the banking industry which is where I obtained my insurance license in 1997.  Currently I assist customers with their personal lines insurance needs and recently earned my CISR designation.  My husband, Lee, and I have three wonderful children and 4 amazing grandchildren.  I have volunteered since 1989 at the Smokey Bear Stampede where my husband and I time the rodeo events and have been involved with the Pageant and Festivals Corp. since 1985. The organization helps sponsor the folk pageant, “The Last Escape of Billie the Kid” which has been preformed for approximately 60 consecutive years by citizens of Lincoln County and surrounding areas.  High Country Agency is the best places in Ruidoso to work and we are proud to have been chosen as The Best Insurance Agency in Lincoln County.

E-mail Donna

E-mail Debbie

Debbie Hernandez (Personal Lines CSR) - My family and I moved to the Ruidoso area in 1994, and settled in Capitan in 1995.  I became employed at High Country Agency February 2001 as a receptionist when I was given the opportunity to become an Insurance agent.  I am currently working on earning my CISR.  I am bi-lingual (Spanish) and really enjoy working with my customers.  The friendly community of Capitan allowed me to be Cub Scout Master for 2 years. I have three children; Dustin, Victoria, and Joshua who are all very involved with rodeo, 4-H and FFA. My two oldest children are Cadets at the New Mexico Military Institute.  I love living in these wonderful mountains.

E-mail Ashley

Ashley Holder (Commercial Lines CSR) - I have fortunately been with High Country since April of 2007, and I am grateful to be able to work with the best staff in Ruidoso. I greatly enjoy the relaxed atmosphere of the office and feel that every person in this office strives for the highest customer service we can possibly provide. I am working towards earning my CISR and hope to one day work in commercial lines. I devote all of my time to my beautiful son Kason who is a young toddler and growing every day. I am truly blessed to be part of High Country Agency.

Cindy Nowell (Personal Lines CSR) - I have been with High Country Agency since July of 2007.  I obtained my insurance license in January of 2008.   I grew up in Ruidoso and I now live in Capitan.  I have 2 wonderful sons, 1 great daughter-in-law and 1 adorable grandson.  I enjoy working in my yard, playing with my grandson and spending time with my family and friends.  I am proud to be a part of High Country Agency .  I absolutely love being a part of the High Country Agency staff, this is a great bunch of people to work with.

E-mail Cindy

E-mail Dave

Dave Parks - As a lifelong resident of Ruidoso, I earned a Master of Science in Education from Western New Mexico University.  I have been an insurance and real estate agent since 1960.  Being involved in the community is important to me.  I have been a member of the Ruidoso Volunteer Fire Department since 1949 and have served on the Ruidoso Firewise Group, the Ruidoso Wildland Urban Interface Committee, the Ruidoso Village Forest Health Taskforce, the Ruidoso School Board and many other civic and community activities.  I am also a member of the Community United Methodist Church.  I am truly proud to be a part of High Country Agency.